Thank you for shopping with Readwell Jewellery.
We are committed to delivering your jewellery safely and on time.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
2. Order Processing Time
- Orders are processed within 1–3 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Time
Estimated delivery time: 5–7 business days
Delivery timelines may vary based on location, courier partner, or unforeseen circumstances.
4. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
In some cases, free shipping may be offered on selected products or order values.
5. Order Tracking
Once your order is shipped, you will receive tracking details via:
- SMS (if applicable)
6. Packaging & Safety
- All jewellery items are packed securely to avoid damage during transit.
- We ensure tamper-proof and insured packaging wherever applicable.
7. Delayed or Lost Shipments
- While we strive to deliver on time, delays may occur due to courier issues, weather, or operational constraints.
- If your order is delayed beyond the expected timeline, please contact us for assistance.
8. Incorrect Address / Failed Delivery
- Please ensure that your shipping address and contact details are accurate.
- We are not responsible for delivery failures due to incorrect or incomplete address details.
- Re-shipping charges may apply in such cases.
9. Damaged Products During Shipping
- If you receive a damaged package or product:
- Please record an unboxing video
- Contact us within 24 hours of delivery
- Claims without an unboxing video may not be accepted.
10. Contact Information
For shipping-related queries, contact us at:
Business Name: Readwell Jewellery
Name: GONDALIYA HIRALI ASHWINBHAI
Phone no: 9879898223
Address: A-607, dev residency, savaliya circle, near yogi villa, Surat City, PO: Varachha Road, DIST: Surat, Gujarat 395006
GST NO: 24EERPG8240F1ZE